Privacy Policy
Protecting your privacy and the security of your data is a top priority for Horse Zone. We are committed to handling all personal information with the utmost confidentiality, in accordance with the relevant laws of the State of Kuwait.
1. Information Collection
We collect certain basic information from customers, including:
- Full Name
- Phone Number
- Delivery Address
- Email Address
- Order and payment details (securely encrypted)
We may also collect optional additional information to improve the user experience, such as shopping preferences or customer feedback.
2. Use of Information
The data is used solely to process orders, deliver products, and enhance the user experience on the platform.
Contact information may be used to send notifications related to orders, promotions, or updates. Users can opt out at any time.
Customer data is not shared with any third party except when absolutely necessary, such as with shipping companies or electronic payment service providers, and always in a manner that ensures the confidentiality of the information.
3. Information Protection
- We take all necessary technical and administrative measures to protect users’ data from unauthorized access or use, including encryption and up-to-date security systems.
- We are committed to complying with the relevant Kuwaiti laws regarding data protection and privacy in the digital environment.
4. Cookies
- The website uses cookies to enhance performance, improve browsing experience, and personalize content.
- Users can manage or disable cookies through their web browser at any time; however, please note that this may affect certain website functionalities.
5. User Rights
- Users have the right to request correction or updating of their personal data registered on the platform, or to request its deletion when closing their account, by contacting our support team.
- No data will be retained longer than necessary, except when required for legal or accounting purposes.
6. Changes to the Policy
- Horse Zone reserves the right to modify or update this Privacy Policy at any time, with changes taking effect immediately upon being published on the website.
- Continued use of the website after the publication of changes constitutes implicit acceptance of the updated version of the policy.
7. User Acknowledgment
By using the Horse Zone platform, you acknowledge your agreement with the Privacy Policy and Terms of Use, and confirm your full understanding of how your data is handled in accordance with the applicable laws of the State of Kuwait.